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TERMS AND CONDITIONS

Please read the course terms and conditions carefully. If you have any questions contact Miticom Communication Training.                                           

TERMS AND CONDITIONS

All our Miticom English Communication Training Courses include:

  • Needs analysis and specifically tailored, bespoke courses designed to help you achieve your study goals
  • Teaching and training with a highly experienced and fully qualified University of Cambridge Teacher. Your teacher is with you as required throughout your stay.
  • Excellent training facilities and environment in the unique and historic English training residence, Warren House, set in the peaceful, beautiful and exclusive Coombe Estate in South West London  warrenhouse.com  
  • Pre-arrival online assessment test
  • A pre-arrival Personal Course Planner
  • Study materials for use during your stay and to take away with you
  • End-of-course report
  • Two half-day excursions per week with your teacher, plus a one full-day excursion at the weekend for two week courses
  • Total immersion and integration into the British way of life while living in the delightful English town and country setting of Warren House in South West London
  • Full support from the Miticom Communications Training Team during your stay

ARRIVALS AND DEPARTURES

Miticom English Communication Training courses run from Sunday to Saturday and courses can begin on any Sunday throughout the year.  Check in arrival time at Warren House on the Sunday is from 3.00pm onwards.  Earlier check in is possible and subject to availability. Please let us know if this is required.  Your teacher will be at Warren House to welcome you on arrival.

Warren House is a 5 minute taxi ride from Kingston Station.

EXCURSIONS AND ACTIVITIES

Students are offered a range of local and city leisure activities to choose from. Some of these will be free and some will incur entrance fees. This information will be given to the student by the teacher when they arrive and all options will be explained. If students choose an excursion with high entrance fees or a significant distance from Warren House, they will be asked to cover the cost of travel and entrance for themselves and the teacher.  All reasonable local travel costs are included in the fees.

INSURANCE

Please ensure you have appropriate travel insurance before you arrive in the United Kingdom. The policy should covers students from arrival day to departure day and must cover transport, cancellation and health.

TRAVEL VISA

Please ensure you have a travel visa or the right to legally enter the United Kingdom before booking your course.

PAYMENT

Fees must be paid in full at the time of enrolment to confirm your course.  Students are considered to be enrolled on a Miticom Communication Training Course as soon as they confirm acceptance. All payments for courses in the United Kingdom are to be made in Pound Sterling (GBP). All course fees are exclusive of Value Added Tax (VAT) and payable as required by law.

CANCELLATION POLICY

Cancellations must be made in writing to Miticom Communication Training.  In the event that you wish to cancel we will credit your money against re-booking on another course like for like. There will be no credit allocation for re-booking, if cancellation is received less than 30 days before arrival, or if the student leaves once a course has started.

REQUESTS FOR CHANGES

Once a booking has been confirmed by a student, Miticom Communication Training will make a charge of £250 for any requests for changes of dates or courses.  Courses are considered to be confirmed when enrolment documents are issued. 

STUDENT BEHAVIOUR

Miticom Communication Training reserves the right (without refund of fees) to remove any student from a course in the case of criminal offence or persistent antisocial or unacceptable behaviour.  Miticom Communication Training will not be liable for any resulting costs in the case of expulsion.